Buying online has its advantages. You can skip the traffic, long lines, cranky sales people, and those pesky shoppers who browse the sales rack alongside you like it’s a competitive sport. At home, you can take a more relaxed approach, save on gas, and even compare prices at multiple stores. Plus, there’s that whole shopping in your underwear thing (come on, we can’t be the only ones). The biggest drawback, though, is having to return an item you purchased online.
Sending an item back can not only cause extra hassle, but it could cost extra money. Many stores leave the shipping expense for a return up to the customer, and some even charge an additional restocking fee. That’s even if they allow for returns in the first place. It can be a true nightmare.
To these stores, we say nay! We scoured the online shopping landscape and rounded up 30 different stores that offer absolutely free returns. From Amazon.com to Zara.com, these stores won’t charge you a penny for returning an item to them. Plus, most of them even offer free shipping when you place your order!
And for online stores that allow for order returns to their bricks and mortar locations, check out the list at the end of this post!
30 Stores That Offer Free Return Shipping:
Amazon.com
Free Super Saver Shipping on $25 and Free Returns
Orders of clothing, shoes, accessories, jewelry, watches, sunglasses, and luggage fulfilled by Amazon qualify for free returns. Select baby items also qualify for free returns up to 365 days after your purchase.
Apple Store
Free Shipping on $50 and Free Returns
You have 14 days to get your Mac back. iPads and iPods also must be returned within 14 days, while iPhones must be returned within 30. Orders can also be shipped to or returned to an Apple store.
Asos
Free Standard Shipping and Free Returns
Ordering apparel online can be risky, but asos makes it easy. Not only is shipping totally free (2-day shipping is just $12!), but each order comes with a pre-paid trackable shipping label to use for your return.
BeautyBar.com
Free Shipping on $25+ and Free Returns
Was your beauty buy a bust? If your gloss was too goopy or your styling product to sticky, return it up to a year after your purchase absolutely free!
Casa.com
Free 2-Day Shipping on $49+ and Free Returns
New e-tailer Casa offers everything for your home but the kitchen sink. And like its sister sites (Diapers.com and Soap.com), their return policy is muy bien: 365 days to return for a full refund, no questions asked!
CHEFS
Free Shipping on $25 and Free Returns
What’s cooking at Chef’s Catalog? A 100% satisfaction guarantee that allows you to return a product for any reason free of charge. Just use their prepaid label and drop your package off at your nearest FedEx.
Clarisonic
Free Ground Shipping and Free Returns
Here’s the skinny on this skin care store’s shipping and return policy: Free shipping within the continental U.S. and free returns within 90 days for a full refund.
Diapers.com
Free 2-Day Delivery on $49 and Free Returns
Oh, baby! Whether it’s wipes, washcloths, or wearable blankets for your wee one, both shipping on $49+ orders and return fees are waived when you shop the Diapers.com website.
eBags
Free Returns
No-cost, hassle-free returns? It’s in the bag. They unconditionally guarantee their products up to 60 days, as long as they’re unused. Any defective merchandise can also be returned for free.
Endless
Free Two-Day Shipping and Free Returns
If their free, fast two-day shipping doesn’t get you to pull the trigger, their return policy will. Returns can be made up to 30 days after you purchase them, completely free of charge.
Heels.com
Free Shipping and Free Returns
When it comes to making customers pay for shipping or returns, this online shoe store says “Heel!” They’ll foot the bill for 2nd day shipping, plus pay for your return up to 90 days after your purchase.
Lacoste
Free Standard Shipping and Free Returns
Fees for shipping and returns? See ya later, alligator! The croc-logoed apparel company doesn’t charge a penny for shipping, returns, or exchanges made within 30 days. Returns can also be made in-store.
Piperlime
Free Shipping and Free Returns
Fresh-squeezed free shipping and returns makes shopping on the Piperlime site extra sweet. No matter how much (or how little!) you spend, they’ll pay for your shipping and returns made within 30 days.
Nars Cosmetics
Free Shipping on $50 and Free Returns
Free shipping AND free returns? It’s not just lip service. If you don’t like a lipgloss, blush, or any other cosmetic purchased from their site, they’ll pick up the return tab up to 30 days after your purchase.
Nordstrom
Free Shipping and Free Returns
While you can also bring your order back to your local store, you also have the option to return or exchange by mail at no cost. Misplace the pre-paid label? A new one can be printed right from their website.
OnlineShoes.com
Free Shipping and Free Exchanges
Not happy with your shoe order? Give them the boot for free. Exchange them for a different size or color with no cost to you.
Sephora
Free Shipping on $50 and Free Returns
Can’t make-up your mind about that lipgloss you’re eyeing? Pucker up! If you don’t like it for any reason, return it free by mail or in store for a full refund up to 60 days after purchase (returns after will receive store credit).
Shoebuy
Free Ground Shipping and Free Returns
Something’s afoot at the Shoebuy website, and we think it’s a reason to shop for shoes (like we needed one)! Not only do they offer free shipping, free returns, and free exchanges, but there’s also no tax!
Shoes.com
Free Shipping and Free Returns
Shoe shopping on the Shoes.com website is good for your sole (and your wallet)! Every purchase in their online store will receive free shipping and free returns when you send ‘em back within 60 days.
Shopbop
Free 3-Day Shipping and Free Returns
The Wall Street Journal points to Shopbop for having the best customer service on the Web. We bet it has something to do with their free 3-day shipping and free returns (when made within 15 days).
ShopNewBalance
Free Shipping on $125 and Free Returns
The return policy for this athletic shoe and apparel store gives you a run for your money. If you’re not satisified with your purchase, return it within 30 days for a full refund, no questions asked!
Soap.com
Free 2-Day Delivery and Free Returns
Make a clean break with your Soap.com order with fee-free returns. If you’re not completely satisified, they give you up to 365 days to send your order back for a full refund.
Speedo
Free Shipping and Free Returns on $100 orders
Spend $100 or more on Speedo swimwear, apparel, footwear, or accessories and you’ll be eligible for free shipping and free returns up to a full 90 days after your purchase.
SwimSpot
Free Shipping and Free Return Shipping with Exchanges
Just say no to cramped dressing rooms, unflattering fluorescent lighting and tri-fold mirrors. Shop for your suit online at SwimSpot. You’ll have 30 days to exchange your order with free return shipping.
Ugg Australia
Free Shipping and Free Returns
When it comes to Uggs, you either love ‘em or hate ‘em. (We definitely love ‘em!) Well, here’s something everyone will love. Free shipping and free returns when you use the return label conveniently included in your order.
Urban Outfitters
Free Shipping on $50 and Free Returns
Where else can you buy new underwear, a customized bicycle, and bacon frosting all in one place? Get free shipping on most $50+ orders and free returns by mail and in store up to 30 days after purchase.
Wag.com
Free Shipping on $49+ and Free Returns
Shopping for your pet? Paws here. Whether your friend is furry, feathery or fishy, you’ll find over 10,000 pet products for them that ship free and qualify for free returns (up to 365 days post purchase)!
YoYo.com
Free 2-Day Shipping on $49 and Free Returns
Whether you’re shopping for yo yos, Yo Gabba Gabba, or Yoda, this e-store is the ultimate toy box. With thousands of toys to choose from, plus free shipping and a free 365-day return policy, we’re totally ready to play.
Zappos
Free Shipping and Free Returns
Calling all indecisive shoppers! Order from Zappos.com, and you’ll have a whole year to decide whether you want to keep your order or return it (for free!) for a full refund.
Zara
Free Shipping and Free Returns
If you’re not familiar with Zara, they’re one of the world’s largest fashion companies, with apparel and accessories for men, women and kids. Need a reason to get acquainted? Free shipping and free returns (up to 1 month).
